ISO 9001:2015 (QUALITY MANAGEMENT SYSTEM)
KEY ELEMENTS:
- Customer focus and customer satisfaction.
- Leadership.
- Involvement of people.
- Process approach.
- A systematic approach to management.
- Continual improvement.
- Factual approach to decision making.
- Mutually beneficial supplier relationship.
INTRODUCTION: ISO 9001 is a standard that defines the requirements for a Quality Management System (QMS). It helps businesses and organizations to be more efficient and improve customer satisfaction. Requires organizations to define objectives and continually improve their processes in order to reach them.
BENEFITS: Gaining ISO 9001 certification can open the door to new markets. As a recognized international standard, your customers at home and abroad will recognize the advantages of working with a company that has been audited to ISO 9001. They will be confident that you have processes in place to help continuously improve your management systems. Some of your clients may even insist that you achieve the standard to do business with them, particularly if they are multi-national organizations or in the public sector.
APPLICABLE TO: This certificate is suitable for all sizes and types of organizations and is well established around the world as an invaluable Quality Management System standard. It is suitable for organizations in all industrial sectors and help each organization to improve management processes to compete locally and globally.
